Job Description (JD)
| Nama Program | Pengurusan Operasi Pusat Kecergasan [ET-014-4:2016] |
|---|---|
| Kod CU | ET-014-4:2016-C03 |
| Competency | Core |
| Tajuk CU | FITNESS CENTRE SALES AND CUSTOMER RELATIONS |
| Penerangan CU | Fitness centre sales and customer relation involves in organizing and monitoring membership sales and promoting suitable training program to individual customer The person who is competence in this work shall be able to prepare promotion material, organize membership management and monitor sales collection The outcome of this competency is to ensure all training program information and promotion materials will reach respective member so that they will well informed and customer relation could be strengthen according to Customer Relation principle |
| Tempoh Latihan | 174 |
| Objektif Pembelajaran | The person who is competent in this competency unit shall be able to ensure all training program information and promotion materials will reach respective member so that they will well informed and customer relation could be strengthen according to Customer Relation Principle. Upon completion of this competency unit, trainees will be able to:- • Prepare promotion material • Organize membership management • Monitor sales achievement |
| Pra-Syarat | 0 |