Job Description (JD)
Nama Program | Farmstay Operation [AF-064-2:2013] |
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Kod CU | AF-064-2:2013-C01 |
Competency | Core |
Tajuk CU | PACKAGE RESERVATION ACTIVITIES |
Penerangan CU | Package reservation activities are to provide excellent reservation services in accordance with establishment’s Standard Operating Procedure (SOP), Environmental Quality Act, Department of Safety & Health (DOSH) and Local Authority Act. The personnel who are competent in package reservation activities shall be able to confirm guest reservation to meet establishment requirement. |
Tempoh Latihan | 60 |
Objektif Pembelajaran | The person who is competent in this CU shall be able to confirm guest reservation to meet establishment requirement. Upon completion of this competency unit, trainees will be able to: - • Identify package availabilities • Prepare reservation documents • Confirm guest reservation • Check reservation accuracy • Report package reservation activities |
Pra-Syarat | 0 |