JOB DESCRIPTION

Job Description (JD)

Nama ProgramPerkhidmatan Hubungan Penganjuran MICE [HT-200-3:2014]
Kod CUHT-200-3:2014-C02
CompetencyCore
Tajuk CUMICE ACCOMMODATION SERVICE
Penerangan CUMICE accommodation service is an essential role for hospitality arrangement for special residing solicitation. It is service coordination with accommodation providers to enable guest residing arrangement are consolidated with their respective packages and accommodation needs meeting MICE venue and functions compliances.

The person who is competent in MICE accommodation service shall be able to determine rooms allotment, carry out residing procedures, arrange accommodation special needs and ascertain occupancy safety and security requirement.

The outcome of this competency unit is to enable guest accommodation and residing arrangement are consolidated and solicited in accordance with service allotment complementing to MICE event venue condition for hospitality worthiness.
Tempoh Latihan108
Objektif PembelajaranThe person who is competent in this CU shall be able to perform service coordination with accommodation providers to enable guest residing arrangement are consolidated with their respective packages and accommodation needs meeting MICE venue and functions compliances. Upon completion of this competency unit, trainees will be able to:
• Determine the room allotment
• Carry out residing procedure
• Arrange accommodation special needs
• Ascertain occupancy safety and security requirement
Pra-SyaratThere is no specific pre-requisite. However, the essential literacy in communication is required.