Job Description (JD)
| Nama Program | Sokongan & Penyelenggaraan IT [IT-035-4:2014] |
|---|---|
| Kod CU | IT-035-4:2014-C01 |
| Competency | Core |
| Tajuk CU | IT END USER TRAINING |
| Penerangan CU | IT end user training consists of internal or external training on an organisation’s system operation and related applications. The person who is competent in IT end user training shall be able to review end user training requirement, conduct end user training and report end user training activities. The outcome of this competency is to deliver IT end user training according to organisation training objectives. |
| Tempoh Latihan | 90 |
| Objektif Pembelajaran | The outcome of this competency is to be able to deliver IT end user training according to organisation training objectives.Upon completion of this competency unit, the trainee will be able to: • Review end user training requirement • Conduct end user training • Report end user training activities |
| Pra-Syarat | 0 |