Job Description (JD)
| Nama Program | Airport Landside, Terminal & Airside Operations Management [TP-804-5:2016] |
|---|---|
| Kod CU | TP-804-5:2016-C09 |
| Competency | Core |
| Tajuk CU | AIRPORT TERMINAL OPERATION MANAGEMENT |
| Penerangan CU | Airport terminal operation management describes the activities and procedures to manage airport terminal according to Service Level measurement (SLM) Competent personal should be able to coordination with regulator and stakeholders on airport terminal operations requirement, lead Customer Forum, manage VVIP / VIP / CIP / passenger movement and manage airport events The outcome for this competency is to ensure effectiveness and efficiency of airport terminal operation. |
| Tempoh Latihan | 200 |
| Objektif Pembelajaran | The person who is competent in this competency unit shall be able to ensure effectiveness and efficiency of managing airport crisis situation. Upon completion of this competency unit, trainees will be able to:- • Coordination with regulator and stakeholders on airport terminal operations requirement • Lead Customer Forum • Manage VVIP / VIP / CIP / passenger movement • Manage airport events |
| Pra-Syarat | 0 |