Job Description (JD)
| Nama Program | Sokongan Perkhidmatan Kaunseling (Teknikal dan Pentadbiran) [CC-021-3:2016] |
|---|---|
| Kod CU | CC-021-3:2016-C05 |
| Competency | Core |
| Tajuk CU | COUNSELLING SERVICES SUPPORT REFERRAL |
| Penerangan CU | Counselling Services Support Referral is the process that supports patients’ referral by a general practitioner or clinician to their first outpatient counselling appointment. It aims to provide information and choice referral services to patients by offering appointments at a number of locations and a range of dates and times. It is important that this service is timely and responsive to the needs of individuals. The person who is competent in this CU shall be able to identify client’s referral support services requirements, conduct client’s initial interview, organise referral service appointment and prepare referral services application documents. The outcome of this competency is to ensure that the counselling services support referral is carried out with confidentiality and congruence with the client’s need in accordance with the company’s standard operating procedure (SOP). |
| Tempoh Latihan | 336 |
| Objektif Pembelajaran | LEARNING OUTCOME The outcome of this competency is to enable the personnel to perform the counselling services support referral with confidentiality and congruence with the client’s need in accordance with company’s standard operating procedure (SOP). Upon completion of this competency unit, trainees will be able to:- • Identify client’s referral support services requirements • Conduct client’s initial interview • Organise referral service appointment • Prepare referral services application documents |
| Pra-Syarat | 0 |