Job Description (JD)
| Nama Program | Pengurusan Perundingan Pelancongan [HT-101-5:2014] |
|---|---|
| Kod CU | HT-101-5:2014-C02 |
| Competency | Core |
| Tajuk CU | TOUR STANDARD OPERATING PROCEDURES (SOP) DEVELOPMENT |
| Penerangan CU | Tour Standard Operating Procedures (SOP) development is a process of reviewing, preparing and producing policies, procedures and guidelines to ensure that company’s documents are consistent, clear and well communicated. The person who is competent in this CU shall be able to analyse SOP review and development requirements, prepare SOP, review SOP and enforce SOP. The outcome of this competency is to review & develop comprehensive procedures for the establishment in accordance with International Organisation for Standardisation (ISO), Local and International Authorities. |
| Tempoh Latihan | 180 |
| Objektif Pembelajaran | The outcome of this competency is to review & develop comprehensive procedures for the establishment in accordance with International Organisation for Standardisation (ISO), Local and International Authorities. Upon completion of this competency unit, trainees will be able to:- • Analyse SOP development requirements • Prepare company’s Standard Operating Procedure (SOP) • Review Standard Operating Procedure (SOP) • Enforce Standard Operating Procedure (SOP) |
| Pra-Syarat | 0 |