JOB DESCRIPTION

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Job Description (JD)

Nama ProgramPerkhidmatan Sokongan Perhubungan Awam [FB-051-3:2014]
Kod CUFB-051-3:2014-C04
CompetencyCore
Tajuk CUCORPORATECOMMUNICATIONSUPPORT SERVICES
Penerangan CUCorporate Communication
Support Services is the
competency of accomplishing all
assigned and its related duties in supporting and ensuring the
smooth running and cost effective
of the Corporate Communication
management function of the
organization.
The person who is competent in
Corporate Communication
Support Services will be able to
perform opinion survey, perform
public complaint investigation
assistance, perform internal visit
guide activities, evaluate
Corporate Communication
Support Services and prepare
Corporate Communication
Support Services report.
An effective Corporate
Communication Support Services
incumbent should be able to
systematically conduct internal
and external opinion survey,
timely produce specified
structured survey result, conduct
a systematic public complaint
investigation assistance and
produce reliable facts and
evidence in supporting the entire
Corporate Communication
function management of the
organization in order to achieve
the overall corporate objective. The outcome of this CU is to
meet occupational skills
standard which incorporate the
skills, knowledge and attitude to
be delivered systematically.
Tempoh Latihan220
Objektif PembelajaranThe person who is competent in this CU shall be able to systematically conduct internal and external opinion survey, timely produce specified structured survey result, conduct a systematic public complaint investigation assistance and produce reliable facts and evidence in supporting the entire public relation function management of the organization in order to achieve the overall corporate objective. Upon completion of this competency unit, trainees will be able to:
? Perform opinion survey support service ? Perform public complaint investigation assistance ? Perform internal visit guide activities ? Evaluate Corporate Communication Support Services ? Prepare Corporate Communication Support Services report.
Pra-Syarat0