Job Description (JD)
Nama Program | Pentadbiran Cawangan Perbankan Runcit [K661-003-4:2018] |
---|---|
Kod CU | K661-003-4:2018-C02 |
Competency | Core |
Tajuk CU | CASH & SELF-SERVICE TERMINAL MANAGEMENT |
Penerangan CU | Cash & Self-Service Terminal (SST) Management aims to ensure SST and daily cash is handled according to company’s SOP through close supervision and monitoring. It involves all matters related to SST administration, CIT and cash position of each teller. A competent person in Cash & SST Management shall be able to administer Self Service Terminal (SST), handle SST dispute, supervise CIT and supervise Teller cash position in accordance with company’s SOP and authorities’ requirements. The outcome of this competency is the ability to administer and control SST and branch cash efficiently. |
Tempoh Latihan | 240 |
Objektif Pembelajaran | The outcome of this competency is the ability to administer and control SST and branch cash efficiently Upon completion of this competency unit, trainees shall be able to: 1. Administer Self Service Terminal (SST) 2. Handle SST dispute 3. Supervise CIT 4. Supervise Teller cash position |
Pra-Syarat | 0 |