Job Description (JD)
Nama Program | Operasi Pengemasan [I551-003-2:2018] |
---|---|
Kod CU | I551-003-2:2018-C01 |
Competency | Core |
Tajuk CU | GUEST ROOM CLEANING |
Penerangan CU | Guest Room Cleaning is the process of cleaning and preparing guest rooms including bedrooms and bathrooms, in an accommodation establishment The person who is competent in this CU shall be able to perform pre-cleaning activities, prepare cleaning equipment & supplies, access guest room, perform room cleaning, perform bathroom cleaning, perform room final inspection, perform turn down services, perform periodic cleaning and perform end of shift duty in accordance with housekeeping safety and hygiene procedures and guidelines. The outcome of this competency is to set up, maintain guest room cleanliness and quality standard in accordance with organization’s standard. |
Tempoh Latihan | 500 |
Objektif Pembelajaran | The outcome of this competency unit is the ability to set up and maintain guest rooms’ cleanliness and quality standard in accordance with organization’s standard. Upon completion of this competency unit, trainees shall be able to: 1. Perform pre-cleaning activities. 2. Prepare cleaning equipment & supplies. 3. Access guest room. 4. Perform room cleaning. 5. Perform bathroom cleaning. 6. Perform room final inspection. 7. Perform turn down services. 8. Perform periodic cleaning. 9. Perform end of shift duty. |
Pra-Syarat | Not Available |