Job Description (JD)
| Nama Program | Operasi Pengemasan [I551-003-2:2018] |
|---|---|
| Kod CU | I551-003-2:2018-E01 |
| Competency | Elektif |
| Tajuk CU | MINI BAR SERVICES |
| Penerangan CU | Mini Bar Services is the process providing guests with a fully stocked and well maintained mini bar on a consistent basis throughout their stay. This involves stocking the mini-bar cart with the necessary items in order to maintain the par level on a daily basis, cleaning and defrosting the mini-bars regularly and consistently and maintaining a fully stocked inventory of all mini-bar items. The person who is competent in this CU shall be able to provide pre-mini bar services, check mini bar, open bill for posting in guest folio, maintain cleanliness of mini bar and check mini bar stock in accordance with housekeeping procedure and safety & hygiene guidelines. The outcome of this competency is to ensure the mini bar reconciliation and filling for a hotel to earn extra revenue according to organization’s standard. |
| Tempoh Latihan | 100 |
| Objektif Pembelajaran | The outcome of this competency is to ensure the mini bar reconciliation and filling for a hotel to earn extra revenue according to organization’s standard. Upon completion of this competency unit, trainees shall be able to: 1. Perform pre-mini bar services. 2. Check mini bar. 3. Open bill for posting 4. Maintain mini bar cleanliness 5. Update mini bar stock. |
| Pra-Syarat | Not Available |