Job Description (JD)
| Nama Program | Operasi Servis Makanan & Minuman [I561-002-2:2018] |
|---|---|
| Kod CU | I561-002-2:2018-C04 |
| Competency | Core |
| Tajuk CU | F&B Serving |
| Penerangan CU | F&B serving is the competence to serve a menu ordered by guests. It is necessary to ensure the menu ordered by guests is served according to the guest's position and seating. The person whom is competent in these CU will be able to identify guest food and beverage, serve guest food and beverage and deliver guest bill The outcome of this competency is to ensure the menu ordered by guests is properly served according to the guest's position and seating and can increase the satisfaction of guests. |
| Tempoh Latihan | 280 |
| Objektif Pembelajaran | The outcome of this competency unit is to ensure the menu ordered by guests is properly served according to the guest's position and seating and can increase the satisfaction of guests. Upon completion of this competency unit, trainees shall be able to: 1. Identify guest food and beverage. 2. Serve guest food and beverage. 3. Deliver guest bill. |
| Pra-Syarat | 0 |