Job Description (JD)
| Nama Program | Penyeliaan Operasi Pengemasan [I551-003-3:2018] |
|---|---|
| Kod CU | I551-003-3:2018-C02 |
| Competency | Core |
| Tajuk CU | Housekeeping VIP Services |
| Penerangan CU | Housekeeping VIP Services is the process for entertaining and providing special service arrangements for incoming VIPs and hotel guests. The person who is competent in this CU shall be able to check VIP assignment, attend to VIP requirements and update VIP preferences in accordance with hygiene guidelines and safety and security procedure. The outcome of this competency is to ensure VIPs and special guests are provided with excellent, friendly and personal attention and professional services in accordance with company standard and regulation. |
| Tempoh Latihan | 110 |
| Objektif Pembelajaran | The outcome of this competency is to ensure VIPs and special guests are provided with excellent, friendly and personal attention and professional services in accordance with company standard and regulation. Upon completion of this competency unit, trainees shall be able to: 1. Check VIP services assignment. 2. Attend VIP services requirement. 3. Update VIP services preferences. |
| Pra-Syarat | Not Available |