Job Description (JD)
| Nama Program | PENTADBIRAN PEMBIAYAAN [K641-001-3:2016] |
|---|---|
| Kod CU | K641-001-3:2016-C05 |
| Competency | Core |
| Tajuk CU | FINANCING MAINTENANCE AND CONTROL |
| Penerangan CU | Financing Maintenance and Control describes the competency in maintaining, monitoring and follow up process on customer’s account after the first disbursement. This process also involve updating customer’s latest personal details and their requested rate. A competent person in this CU shall be able to deposit financing document security envelope, carry out customer’s information update, carry out anti-attrition proposal consideration, and carry out rate request proposal and request waiver of exit penalty. The outcome of this competency is to produce accurate, valid and up to date customer’s information, providing healthy and long term business relations through fair anti attrition proposal, rate request proposal and request for waiver of exit penalty consideration in accordance with organization requirement. |
| Tempoh Latihan | 220 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to produce accurate, valid and up to date customer’s information, providing healthy and long term business relations through fair anti attrition proposal, rate request proposal and request for waiver of exit penalty consideration in accordance with organization requirement. Upon completion of this competency units, trainees will be able to:- 1. Deposit financing document security envelope 2. Carry out customer’s information update 3. Carry out anti-attrition proposal consideration 4. Carry out rate request proposal 5. Receive waiver of exit penalty |
| Pra-Syarat | 0 |