Job Description (JD)
Nama Program | Pentadbiran Spa [S960-001-4:2017] |
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Kod CU | S960-001-4:2017-C03 |
Competency | Core |
Tajuk CU | SPA PERSONNEL TRAINING ADMINISTRATION |
Penerangan CU | Spa training administration is the competency in conducting and/or coordinating well planned training activities for enhancement of personnel performance, as well as the quality and productivity of Spa service provision to guests. A competent person in this competency unit should be able to identify Spa training needs, develop training plan, administer training implementation and evaluate training implementation. The outcome of this competency is to coordinate training activities in order to enhance personnel performance. |
Tempoh Latihan | 100 |
Objektif Pembelajaran | The person who is competent in this CU shall be able to identify Spa personnel training needs, plan Spa training activities, implement Spa training activities and evaluate Spa training implementation in accordance with Spa Standard Practices. Upon completion of this competency units, trainees will be able to:- 1. Identify Spa personnel training needs 2. Develop training plan 3. Administer training implementation 4. Evaluate training implementation |
Pra-Syarat | 0 |