Job Description (JD)
| Nama Program | Pentadbiran Kaunter Hadapan [I551-002-4:2018] |
|---|---|
| Kod CU | I551-002-4:2018-C05 |
| Competency | Core |
| Tajuk CU | STAFF DEVELOPMENT MANAGEMENT |
| Penerangan CU | Staff development management is an activity to develop competent manpower in accordance with establishment’s Standard Operating Procedures (SOP) and job description The person who is competent in this CU shall be able to identify staff development requirements, plan staff development activities, organise training requirements, monitor staff performance, carry out counselling & motivation session and recommend staff level movement The outcome of this competency to ensure that staff maintain quality of services, transform knowledge, and work efficiency upgrading skills through training and foster team work in accordance with service management procedure. |
| Tempoh Latihan | 180 |
| Objektif Pembelajaran | The outcome of this competency unit is to ensure that staffs maintains quality of services, transform knowledge, and work efficiency upgrading skills through training and foster team work in accordance with service management procedure. Upon completion of this competency unit, trainees shall be able to: 1. Identify staff development requirements 2. Prepare departmental training plan 3. Organise staff training 4. Monitor staff performance 5. Carry out counselling & motivation session 6. Recommend staff promotion |
| Pra-Syarat | 0 |