Job Description (JD)
Nama Program | Pengurusan Kaunter Hadapan [I551-002-5:2018] |
---|---|
Kod CU | I551-002-5:2018-C05 |
Competency | Core |
Tajuk CU | SAFETY & ENVIRONMENTAL MANAGEMENT |
Penerangan CU | The CU title describes the competency in safety & environment management. He or she is responsible to monitor and continuously improve the quality of services provided by staff to guest and organisation. The person who is competent in this CU shall be able to access safety and environment requirements, analyse hazard and risk in operation area, monitor work progress, evaluate safety and environment activities. The outcome of this competency is to ensure safety and health practices to the organisation, facilities well maintain, regularly alert and focus in accordance with service management procedure. |
Tempoh Latihan | 240 |
Objektif Pembelajaran | The outcome of this competency unit is to ensure that front desk associate equipped with knowledge and skills to ensure safety and health practices to the organisation, facilities well maintain, regularly alert and focus in accordance with service management procedure and OSHA compliance. Upon completion of this competency unit, trainees shall be able to: 1. Inspect safety and environment requirements 2. Analyse hazard and risk in operation area 3. Monitor work progress 4. Evaluate safety and environment activities |
Pra-Syarat | 0 |