Job Description (JD)
| Nama Program | Operasi Perkhidmatan Barista [I563-001-3:2018] |
|---|---|
| Kod CU | I563-001-3:2018-C05 |
| Competency | Core |
| Tajuk CU | COFFEE BAR OPERATION SUPERVISION |
| Penerangan CU | Coffee Bar Operation Supervision is important to control daily café operation so that the workflow is properly maintained in accordance with café standard operating procedures. This includes supervising the café staff duties, controlling café stock and inventory, monitoring café cleanliness condition, handling café sales and promotion activities, and maintaining good customer relation. The personnel who is competent in this CU shall be able to prepare café manpower schedule, prepare café work instructions, inspect café inventory status, inspect café outlet cleanliness, carry out café on job training and inspect café outlet sales activity. The outcome of this CU is the daily café operation workflows are supervised and demonstrated as practised by the industry. |
| Tempoh Latihan | 180 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to maintain café daily operation as per café standard operating procedure. Upon completion of this competency units, trainees will be able to:- 1. Prepare café manpower schedule 2. Prepare café work instructions 3. Inspect café inventory status 4. Inspect café outlet cleanliness 5. Carry out café on job training 6. Inspect café outlet sales activity |
| Pra-Syarat | 0 |