Job Description (JD)
| Nama Program | Pengurusan Operasi Outlet Peruncitan [G471-001-4:2019] |
|---|---|
| Kod CU | G471-001-4:2019-C03 |
| Competency | Core |
| Tajuk CU | RETAIL OUTLET STAFF ADMINISTRATION |
| Penerangan CU | Retail Outlet Staff Administration involves in the staff recruitment, evaluation of performance and work disciplines as well designing programs to enhance staff skills and knowledge as well as career development The person who is competent in the CU shall be able to perform retail outlet staff recruitment, verify retail outlet staff work schedule, evaluate retail outlet staff performance, propose staff development program and handle staff discipline and grievances. The outcome of competency unit is adequate staff present and continuously motivated to increase performance and retail outlet is running efficiently in achieving business goals. |
| Tempoh Latihan | 230 |
| Objektif Pembelajaran | The outcome of competency unit is adequate staff present and continuously motivated to increase performance and retail outlet is running efficiently in achieving business goals. Upon completion of this competency unit, trainees shall be able to: 1. Perform retail outlet staff recruitment. 2. Verify retail outlet staff work schedule. 3. Evaluate retail outlet staff performance. 4. Propose staff development plan. 5. Handle staff discipline and grievances. |
| Pra-Syarat | Not Available |