Job Description (JD)
| Nama Program | Pengurusan Outlet Peruncitan [G471-001-5:2019] |
|---|---|
| Kod CU | G471-001-5:2019-C02 |
| Competency | Core |
| Tajuk CU | RETAIL OUTLET STAFF MANAGEMENT |
| Penerangan CU | Retail Outlet Staff Management involves in continuous program implementation to ensure staff performance achieve according to performance criteria and improvement is carried out by providing coaching, training and a long- term career path. The person who is competent in the CU shall be able to plan retail outlet manpower requirement, analyse staff performance appraisal, resolve staff disciplinary actions and establish retail outlet staff development program The outcome of this competency unit is staff salary, remuneration and benefits established according to latest Employment Act and current company Human Resources (HR) policies and practices while disciplinary actions for staff imposed according to Employment Acts. |
| Tempoh Latihan | 220 |
| Objektif Pembelajaran | The outcome of this competency unit is staff salary, remuneration and benefits established according to latest Employment Act and current company Human Resources (HR) policies and practices while disciplinary actions for staff imposed according to Employment Acts. Upon completion of this competency unit, trainees shall be able to: 1. Plan retail outlet manpower requirement. 2. Analyse staff performances appraisal. 3. Resolve staff disciplinary actions. 4. Establish retail outlet staff development program. |
| Pra-Syarat | Not Available |