Job Description (JD)
| Nama Program | Operasi Peruncitan (Jabatan) [DT-010-3:2014] |
|---|---|
| Kod CU | DT-010-3:2014-C09 |
| Competency | Core |
| Tajuk CU | CASHIERING HANDLING |
| Penerangan CU | The cashiering handlings refer to scanning of SKU through a machine call a cash register that the customer wishes to purchase at the retail store. Competent personnel shall be able to process payments at the payment point within retail. He / she must have good communication skills, honesty and sincerity. In handling cashiering, the personnel have to refer to Trade Description Act 2011 (Akta Perihal Dagangan). Efficiency in handling cashiering will ensure the accuracy cash received for every transaction made by the customer. |
| Tempoh Latihan | 80 |
| Objektif Pembelajaran | The person who is competent in this competency unit shall be able to ensure the accuracy of cash received for every transaction made by the customer. Upon completion of this competency unit, trainees will be able to:- · Handle point of sales · Check fraud attempt · Assist customer query · Carry out collection handover |
| Pra-Syarat | - |