Job Description (JD)
| Nama Program | Pengurusan Operasi Peruncitan [DT-010-5:2014] |
|---|---|
| Kod CU | DT-010-5:2014-C04 |
| Competency | Core |
| Tajuk CU | MALL & FACILITIES MANAGEMENT |
| Penerangan CU | Mall & Facilities management is the competency in managing services and processes that support the core business of retail organisation. This is to ensure that the retail organisation has suitable environment for its customers and their activities. Competent personal shall be able to identify mall & facilities management requirements, monitor tenants operations & performance and monitor facilities adequacy and functionality. Efficiency in managing Mall & Facilities will enable apprentices to focus on using best business practice to improve efficiency, by reducing operating costs while increasing productivity. |
| Tempoh Latihan | 150 |
| Objektif Pembelajaran | The person who is competent in this competency unit shall be able to focus on using best business practice to improve efficiency; by reducing operating costs while increasing productivity. Upon completion of this competency unit, trainees will be able to:- - Identify mall & facilities management requirements - Monitor tenants operations and performance - Monitor facilities adequacy and functionality |
| Pra-Syarat | - |