JOB DESCRIPTION

Job Description (JD)

Nama ProgramRekabentuk Multimedia Interaktif [J582-001-3:2019]
Kod CUJ582-001-3:2019-C04
CompetencyCore
Tajuk CUINTERACTIVE MULTIMEDIA TECHNICAL SUPPORT
Penerangan CUInteractive Multimedia Technical Support describes the competency in providing technical support services which includes issues resolution and new multimedia installation services. The person who is competent in this CU should be able to identify interactive multimedia technical support requirements, perform technical works and troubleshoot application error.
The outcome of this CU is all multimedia hardware and software are running with the latest release and valid license, data safely back-up, problem/issues analysed and resolved in accordance with technical requirements.
Tempoh Latihan340
Objektif PembelajaranThe learning outcome of this competency unit is all multimedia hardware and software are running with the latest release and valid license, data safely back-up, problem/issues analysed and resolved in accordance with technical requirements.
Upon completion of this competency unit, trainees should be able to:
1. Identify interactive multimedia technical support requirements.
2. Perform technical works.
3. Troubleshoot application error.
Pra-Syarat0