Job Description (JD)
| Nama Program | Pemeriksaan Operasi Perkhidmatan di Atas Keretapi [H491-003-2:2020] |
|---|---|
| Kod CU | H491-003-2:2020-C01 |
| Competency | Core |
| Tajuk CU | RAILWAYS ON-BOARD TICKETING HANDLING |
| Penerangan CU | Railways On-board Ticketing Handling describes tasks involve to overcome counterfeit and invalid passenger tickets and luggage fare. The person who is competent in this CU should be able to perform passenger tickets inspection, handle passenger tickets and luggage fare discrepancies and handle payment collection. The outcomes of this CU are ticket discrepancies controlled and income leakage avoided according to company SOP. |
| Tempoh Latihan | 300 |
| Objektif Pembelajaran | The learning outcomes of this competency unit are that trainees are able to control ticket discrepancies and avoid income leakage. Upon completion of this competency unit, trainees should be able to: 1. Carry out passenger tickets checking. 2. Handle passenger tickets and luggage fare discrepancies. 3. Handle payment collection. |
| Pra-Syarat | Not Available |