Job Description (JD)
Nama Program | Pemeriksaan Operasi Perkhidmatan di Atas Keretapi [H491-003-2:2020] |
---|---|
Kod CU | H491-003-2:2020-C05 |
Competency | Core |
Tajuk CU | RAILWAYS ON-BOARD INCIDENT HANDLING |
Penerangan CU | Railways On-board Incident Handling describes tasks and work processes involved when facing any incident on the coach. The staff is expected to give immediate and fast response to the incident in order to recover service operation. The person who is competent in this CU should be able to determine incident magnitude, coordinate corrective action execution and coordinate crisis handling. The outcome of this CU is the impact of railways on-board incident to the passengers minimised and controlled according to company SOP and authority requirement. |
Tempoh Latihan | 160 |
Objektif Pembelajaran | The learning outcomes of this competency unit are: the trainees are able to minimise and control the impact of railways on-board incident to the passengers. Upon completion of this competency unit, trainees should be able to: 1. Determine incident magnitude. 2. Coordinate corrective action execution. 3. Coordinate crisis handling. |
Pra-Syarat | Not Available |