Job Description (JD)
| Nama Program | SENI SOLEKAN [S960-004-2:2021] |
|---|---|
| Kod CU | S960-004-2:2021-C06 |
| Competency | Core |
| Tajuk CU | Make-Up Customer Service |
| Penerangan CU | Make-Up Customer Service describes the competency to serve and build up relationship with customers in make-up artistry job area that include direct client, distributors, dealers and public. The person who is competent in this CU should be able to prepare customer services activity, carry out customer service and check customer service effectiveness. The outcome of this CU is business sustainability by providing excellent customer service and creating good relationship with customers in accordance with company client charter. |
| Tempoh Latihan | 52 |
| Objektif Pembelajaran | The learning outcomes of this competency unit are trainees enable to serve customer in order to ensure business sustainability by providing excellent customer service and creating good relationship with customers in accordance with company client charter. Upon completion of this competency unit, trainees should be able to: 1. Prepare customer services activity. 2. Carry out customer service. 3. Check customer service effectiveness. |
| Pra-Syarat | S960-004-2:2021-C01 |