Job Description (JD)
| Nama Program | Pengurusan Restoran Perkhidmatan Segera [I561-004-5:2021] |
|---|---|
| Kod CU | I561-004-5:2021-C02 |
| Competency | Core |
| Tajuk CU | MANAGE QUICK SERVICE RESTAURANT (QSR) OUTLET EMPLOYEES |
| Penerangan CU | Manage Quick Service Restaurant (QSR) outlet employees describes the fundamentals of restaurant management. It focuses on building the necessary coaching and customer handling skills in order to lead the restaurant team to perform at their best. The person who is competent in this CU should be able to plan Quick Service Restaurant (QSR) manpower requirement, develop Quick Service Restaurant (QSR) training activities, administer Quick Service Restaurant (QSR) work schedule and administer Quick Service Restaurant (QSR) work performance. The outcome of this CU is adequate and highly trained team, motivated, productive and better retention in accordance with establishment requirement standards. |
| Tempoh Latihan | 0 |
| Objektif Pembelajaran | The learning outcomes of this competency are to enable the trainees to produce adequate and highly trained team, motivated, productive and better retention in accordance with establishment requirement standards. Upon completion of this competency unit, trainees should be able to: 1. Plan Quick Service Restaurant (QSR) manpower requirement. 2. Develop Quick Service Restaurant (QSR) training activities. 3. Administer Quick Service Restaurant (QSR) work schedule. 4. Administer Quick Service Restaurant (QSR) work performance. |
| Pra-Syarat | TIADA |