Job Description (JD)
| Nama Program | OPERASI PELANCONGAN LUAR NEGARA [N791-006-3:2023] |
|---|---|
| Kod CU | N791-006-3:2023-C03 |
| Competency | Core |
| Tajuk CU | Perform outbound tour reservation |
| Penerangan CU | Perform outbound tour reservation describes the competency in coordinating outbound tour reservation for customer including arrangement of travel documents, reservation and outbound tour leaders. The person who is competent in this CU should be able to coordinate travel visa application, confirm outbound tour reservation confirmation, update outbound tour reservation and select outbound tour leader. The outcome of this CU is well coordinated reservation process pertaining to outbound tour customer details, travel documents, travel needs and effective communication between customers and outbound tour operators according to company standard policy. |
| Tempoh Latihan | 368 |
| Objektif Pembelajaran | The learning outcomes of this competency are to enable the trainees to coordinate reservation process pertaining to outbound tour customer details, travel documents, travel needs and effective communication between customers and outbound tour operators according to standard policy. Upon completion of this competency unit, trainees should be able to: 1. Coordinate travel visa application. 2. Confirm outbound tour reservation. 3. Update outbound tour reservation. 4. Select outbound tour leader. |
| Pra-Syarat | Not available |