Job Description (JD)
| Nama Program | Terapi Spa [MP-061-3:2012] |
|---|---|
| Kod CU | MP-061-3:2012-C02 |
| Competency | Core |
| Tajuk CU | SPA GUEST RELATION SERVICES AND PROMOTION |
| Penerangan CU | This competency unit describes the skill, knowledge and attitude requirements in guest relation services to ensure front office operation and services of SPA has been satisfied and encourage guest in accordance with Standard Operating Procedure (SOP) of spa operation. The person who is competent in guest relation services shall be able to prepare spa promotion and guest relation service materials, tools and equipment, perform guest relation services, perform spa promotion, assess spa promotion and guest relation service performance and report spa reservation status. |
| Tempoh Latihan | 93 |
| Objektif Pembelajaran | 0 |
| Pra-Syarat | 0 |