Job Description (JD)
| Nama Program | Pengurusan Hubungan Pekerja-Majikan [FB-073-4:2012] |
|---|---|
| Kod CU | FB-073-4:2012-C05 |
| Competency | Core |
| Tajuk CU | EMPLOYEE GRIEVANCE MANAGEMENTASSISTANCE |
| Penerangan CU | Employee grievance management assistance is an assisting function to resolve employees formal complaint following the established procedure which move from one level to the next higher level of authority within the organization. The personnel who are competent in employee grievance management shalll have strong interpersonal and communication skills and be able to conduct counseling session effectively in resolving employees complaint at the earliest possible. |
| Tempoh Latihan | 80 |
| Objektif Pembelajaran | 0 |
| Pra-Syarat | 0 |