Job Description (JD)
| Nama Program | Pengurusan Hubungan Pekerja-Majikan [FB-073-5:2012] |
|---|---|
| Kod CU | FB-073-5:2012-E02 |
| Competency | Elektif |
| Tajuk CU | EMPLOYEE-EMPLOYER RELATIONS MEDIATION |
| Penerangan CU | EER mediation is a voluntary process of dispute resolution that involves a trained third party who works with both sides of the dispute in an informal discussion, to help resolve the dispute. The personal who are competent in mediation activities shalll have good interpersonal skills, high Emotional Quality and be able to . provide direction and encouragement, working collaboratively with the parties and finding creative ways to reach a mutual solution. |
| Tempoh Latihan | 200 |
| Objektif Pembelajaran | 0 |
| Pra-Syarat | 0 |