Job Description (JD)
| Nama Program | OPERASI JUALAN KENDERAAN [TP-312-2:2014] |
|---|---|
| Kod CU | TP-312-2:2014-C02 |
| Competency | Core |
| Tajuk CU | COMPETITOR BENCHMARKING ARRANGEMENT |
| Penerangan CU | Competitor benchmarking is the effort that one makes (from another party / parties) as a base of offering to secure their business. The person who is competent in competitor benchmark shall be able to study competitors’ product, feature & benefit, and analyse and compare competitors’ product, features & benefits. The outcome of this competency is to outlined the need of Sales Advisor to be aware of what the competitors are offering and to compare with own product / services. In result, by knowing the advantage and disadvantages from the benchmarking, the Sales Advisor should be able to see a clearer picture when attempting to win the customer. |
| Tempoh Latihan | 10 |
| Objektif Pembelajaran | The outcome of this competency is to outlined the need of Sales Advisor to be aware of what the competitors are offering and to compare with own product / services. In result, by knowing the advantage and disadvantages from the benchmarking, the Sales Advisor should be able to see a clearer picture when attempting to win the customer. The personnel who are to be competent in this competency must in prior have the following competencies: 1. Identify competitor's product, feature & benefit. 2. Analyse competitor's product, features & benefits. |
| Pra-Syarat | 0 |