Job Description (JD)
Nama Program | Operasi Perkhidmatan Dobi [HT-053-3:2013] |
---|---|
Kod CU | HT-053-3:2013-E01 |
Competency | Elektif |
Tajuk CU | HOUSEKEEPING SERVICES |
Penerangan CU | The CU title describes the competency in housekeeping services. He or She is the person who cleans and cares for bedrooms, as in a hotel The person who is competent in this CU shall be able to identify housekeeping services requirements, plan cleaning duties activities, carry out bed making, carry out bathroom cleaning, carry out room cleaning and carry out special guest request. The outcome of this competency is to provide proficient personnel to complete housekeeping process in accordance with company Standard Operating Procedures. The personnel who are to be competent in this competency must in prior have the following competencies:- Not applicable |
Tempoh Latihan | 120 |
Objektif Pembelajaran | The person who is competent in this CU shall be able to provide proficient personnel to complete housekeeping process in accordance with company Standard Operating Procedures. Upon completion of this competency unit, trainees will be able to: - • Identify housekeeping services requirements • Plan cleaning duties activities • Carry out bed making • Carry out bathroom cleaning • Carry out room cleaning • Carry out special guest request |
Pra-Syarat | 0 |