Job Description (JD)
| Nama Program | Pembaikpulihan Telefon Bimbit [EE-039-2:2012] |
|---|---|
| Kod CU | EE-039-2:2012-C03 |
| Competency | Core |
| Tajuk CU | WORKSHOP MANAGEMENT |
| Penerangan CU | The CU title describes the competencies in workshop management. He or she wills responsibility performs job order and service quality. The person who is competent in this CU shall be able to Perform job order, service quality, 5S practice, perform job schedule and report as operation guideline. The outcome of this competency is cellular phone is managing efficiency for increased productivity and customer satisfaction. |
| Tempoh Latihan | 105 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to provide and deliver excellent service to customer and manage workshop smoothly to ensure conducive working environment and client satisfaction. Upon completion of this competency unit trainees will be able to:- 1. Handle Stock inventory 2. Update Stock Inventory 3. Perform Work Scheduling 4. Perform Service Operations Continuous Improvement |
| Pra-Syarat | 0 |