JOB DESCRIPTION

Job Description (JD)

Nama ProgramPengurusan Operasi Perkhidmatan Kurier [IL-011-4:2012]
Kod CUIL-011-4:2012-C03
CompetencyCore
Tajuk CUCOURIER MANPOWER MANAGEMENT
Penerangan CUThe CU title describes the competency in courier manpower management.

He or She is the person who develops suitable and effective manning.

The person who is competent in this CU shall be able to identify courier manpower management requirements, prepare courier manpower documentation, develop and review manning guide, monitor staff behavioural and performance, evaluate courier manpower management accuracy and effectiveness and record courier manpower management activities.

The outcome of this competency is to develop and review manning guide, monitor and enforce training effectiveness, and monitor staff behavioural and performance in accordance with company policy and Local Authority regulation.

The personnel who are to be competent in this competency must in prior have the following competencies:-
Not applicable
Tempoh Latihan240
Objektif PembelajaranThe person who is competent in this CU shall be able to produce ability personnel to perform operation with the
manpower available in accordance with company requirement and Human Resource (HR) guideline. Upon completion
of this competency unit, trainees will be able to: -
• Analyse courier manpower management requirements
• Plan courier manpower management activities
• Perform courier manpower management
Pra-Syarat0