Job Description (JD)
| Nama Program | Jaminan Kualiti Industri [MC-041-4:2012] |
|---|---|
| Kod CU | MC-041-4:2012-C07 |
| Competency | Core |
| Tajuk CU | CUSTOMER FEEDBACK ANALYSIS |
| Penerangan CU | Customer feedback analysis is to produce customer feedback in accordance with feedback method and classification feedback. The personnel who are competent in customer feedback shall be able to analyse customer feedback information/survey and propose problem solving customer feedback to meet required quality. |
| Tempoh Latihan | 300 |
| Objektif Pembelajaran | 0 |
| Pra-Syarat | 0 |