Job Description (JD)
| Nama Program | Pengurusan Keusahawanan Kecil & Sederhana [FB-022-4:2012] |
|---|---|
| Kod CU | FB-022-4:2012-C03 |
| Competency | Core |
| Tajuk CU | PRODUCT/SERVICE MANAGEMENT |
| Penerangan CU | Product/service management is a marketing function that involves obtaining, developing, maintaining, and improving a product or service mix in response to market opportunities The person who is competent shall be able to carry out product/services concept development , carry out business analysis, carry out product / services market testing, carry out product commercialization, prepare product management report and manage product compliance The outcome of this competency is to ensure that all the activities involved in product/ service activities are effectively coordinated and supported and also ensuring timely and speedy delivery for customer /client satisfaction. |
| Tempoh Latihan | 120 |
| Objektif Pembelajaran | The outcome of this competency is to ensure that all the activities involved in product/ service activities are effectively coordinated and supported and also ensuring timely and speedy delivery for customer /client satisfaction Upon completion of this competency unit, trainees will be able to :- 1. Carry out product/services concept development 2. Carry out market analysis 3. Carry out product/services market testing 4. Carry out product/services commercialization 5. Prepare product/services management report |
| Pra-Syarat | 0 |