Job Description (JD)
| Nama Program | Perundingan Pelancongan [HT-101-3:2014] |
|---|---|
| Kod CU | HT-101-3:2014-C02 |
| Competency | Core |
| Tajuk CU | INBOUND/ OUTBOUND OPERATIONS |
| Penerangan CU | The inbound operation is ground handling for domestic tourism activities which involve the elements such as hotel, home stay, tour guide, tour leader, tour coach, hire &drive, ferry and cruise and privatetransportation (limousine, van, multi-purpose vehicle (MPV) etc). The outbound operation is an international tourism activities hosted by origin country ground handling agent and manage by local travel agent. The person who is competent in inbound/outbound operation shall be able to prepare inbound/ outbound packages, create inbound/ outbound packages, publish inbound/ outbound packages to the public, perform booking elements, perform tour coordinator / leader duties and generate inbound/ outbound operations report. The outcome of this competency is to equip the travel agent personnel on the international tour packages and ground handling operation service standard. |
| Tempoh Latihan | 480 |
| Objektif Pembelajaran | The person who is competent in this competency unit shall be able to handle ground handling for domestic tourism activities which involve the elements such as hotel, home stay, tour guide, tour leader, tour coach, hire & drive, ferry and cruise and private transportation (limousine, van, multi-purpose vehicle (MPV) etc) and handle an international tourism activities hosted by origin country ground handling agent and manage by local travel agent. Upon completion of this competency unit, trainees will be able to:- • Create inbound/ outbound packages • Publish inbound/ outbound packages • Perform booking elements • Perform tour coordinator / leader duties • Generate inbound/ outbound operations report |
| Pra-Syarat | 0 |