Job Description (JD)
| Nama Program | Perkhidmatan Pengiklanan & Promosi [FB-019-3:2012] |
|---|---|
| Kod CU | FB-019-3:2012-C02 |
| Competency | Core |
| Tajuk CU | CLIENTS RELATIONSHIP COORDINATION |
| Penerangan CU | Clients Relationship Coordination is to assist the management in providing the A&P services in compliance with clients requirement. Clients relationship coordination includes identifying clients’ requirements of a project, taking into account their on-going feedback and updating them with the latest status of the project. This entails the person to liasie with clients, monitor and report the status to management. The outcome of this competency is to be able to coordinate and maintain good relationship with clients related to a project. This is crucial to ensure all requirements set by clients are taken care of and clients satisfactions fulfilled in accordance with company satisfaction policy and legislative bodies requirements. |
| Tempoh Latihan | 120 |
| Objektif Pembelajaran | The person who is competent in this competency unit shall be able to coordinate and maintain good relationship with clients related to a project. This is crucial to ensure all requirements set by clients are taken care of and clients satisfactions fulfilled in accordance with company satisfaction policy and legislative bodies requirements. Upon completion of this competency unit, trainees will be able to:- 1.Identify client relationship requirements 2.Liase with clients 3.Monitor client relationship status 4.Report client relationship services to superior |
| Pra-Syarat | 0 |