Job Description (JD)
| Nama Program | Operasi Tempahan Bilik [I551-001-3:2017] |
|---|---|
| Kod CU | I551-001-3:2017-C01 |
| Competency | Core |
| Tajuk CU | Direct Room Reservation Handling |
| Penerangan CU | Room Reservation Handling describes the competency in organizing reservations, saves details about guest preferences, and can even maximize revenue per available room to yield maximum returns. The person who is competent in this CU shall be able to perform room reservation, perform room reservation amendment and perform room reservation cancellation. Outcome of this competency is to boosts hotels online, increase in direct sales of hotels and increase in overall occupancy of hotels. |
| Tempoh Latihan | 390 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to boosts hotels online, increase in direct sales of hotels and increase in overall occupancy of hotels. Upon completion of this competency units, trainees will be able to:- 1. Perform room reservation 2. Perform room reservation amendment 3. Perform room reservation cancellation |
| Pra-Syarat | 0 |