Job Description (JD)
| Nama Program | Operasi Tempahan Bilik [I551-001-3:2017] |
|---|---|
| Kod CU | I551-001-3:2017-C03 |
| Competency | Core |
| Tajuk CU | Reservation Administrative Function |
| Penerangan CU | Reservation Administrative Function describes the competency in organizing people and resources efficiently so as to direct activities toward common goals and objectives. The person who is competent in this CU shall be able to check daily reservation cancellation, check daily no show, check group block status, perform arrival check, follow up payment and produce monthly report. The outcome of this competency is to ensure smooth activities in reservation operation |
| Tempoh Latihan | 130 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to ensure smooth workflow in reservation operation. Upon completion of this competency units, trainees will be able to:- 1. Prepare daily pick up report 2. Generate arrival report 3. Extract cancellation report 4. Check daily no show report 5. Check group block status report 6. Follow up reservation payment 7. Follow up traces report 8. Compile monthly report |
| Pra-Syarat | 0 |