Job Description (JD)
| Nama Program | Operasi Tempahan Bilik [I551-001-3:2017] |
|---|---|
| Kod CU | I551-001-3:2017-C05 |
| Competency | Core |
| Tajuk CU | Reservation Supervisory Function |
| Penerangan CU | Reservation Supervisory Function describes the monitoring and coordination of overall reservation activities. Competent personnel shall be able to prepare work schedule, coordinate manpower requirements, monitor staff performance and coordinate staff training according to company’s Standard Operating Procedures (SOP). Efficiency in reservation supervisory function will ensure the overall smoothness of the reservation service operation. |
| Tempoh Latihan | 130 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to ensure the overall smoothness of the reservation service operation. Upon completion of this competency units, trainees will be able to:- 1. Prepare work schedule 2. Coordinate manpower requirements 3. Monitor staff performance 4. Coordinate staff training |
| Pra-Syarat | 0 |