Job Description (JD)
| Nama Program | Perkhidmatan Pelanggan Bengkel Automotif [TP-304-3:2012] |
|---|---|
| Kod CU | TP-304-3:2012-C05 |
| Competency | Core |
| Tajuk CU | CUSTOMER VEHICLE HANDOVER |
| Penerangan CU | The customer vehicle handover is a process to deliver vehicle to customer according to Company Standard Operating Procedure (CSOP). The person whom is competent in customer vehicle handover must be able to greet customer according to custom and protocol, explain to customer job done, present necessary documents and bid customer farewell |
| Tempoh Latihan | 63 |
| Objektif Pembelajaran | 0 |
| Pra-Syarat | 0 |