Job Description (JD)
| Nama Program | Penyeliaan & Koordinasi Kastam Import dan Eksport [H522-006-3:2019] |
|---|---|
| Kod CU | H522-006-3:2019-C07 |
| Competency | Core |
| Tajuk CU | CUSTOMER LIAISON |
| Penerangan CU | Customer Liaison describes the competency required when performing customer relation activities. The person who is competent in this CU shall be able to prepare requirements for customer liaison activity, liaise with customer and report customer liaison activity. The outcome of this competency is to establish good connection with customer according to organisation’s policy and customer’s requirement. |
| Tempoh Latihan | 110 |
| Objektif Pembelajaran | The outcome of this competency unit is to establish good communication with customer according to organisation’s policy and customer’s requirement. Upon completion of this competency unit, trainees shall be able to: 1. Prepare requirements for customer liaison activity. 2. Liaise with customer. 3. Report customer liaison activity. |
| Pra-Syarat | Not Available |