Job Description (JD)
| Nama Program | Operasi Servis Makanan & Minuman [I561-002-2:2018] |
|---|---|
| Kod CU | I561-002-2:2018-C03 |
| Competency | Core |
| Tajuk CU | F&B Guest Order Handling |
| Penerangan CU | F&B Guest Order Handling is the competence for the crew to welcome guests and to accompany guests to the seats provided. It is necessary to ensure that guests are properly served according to the established procedures. The person whom is competent in these CU will be able to carry out guest welcoming, present menu to guest and carry out placing order The outcome of this competency is to ensure that guests present are well served and can increase the satisfaction of the guests. |
| Tempoh Latihan | 280 |
| Objektif Pembelajaran | The outcome of this competency unit is to ensure that guests present are well served and can increase the satisfaction of the guests. Upon completion of this competency unit, trainees shall be able to: 1. Carry out guest welcoming. 2. Present menu to guest. 3. Carry out placing order. |
| Pra-Syarat | 0 |