Job Description (JD)
| Nama Program | Operasi Outlet Peruncitan [G471-001-3:2018] |
|---|---|
| Kod CU | G471-001-3:2018-C04 |
| Competency | Core |
| Tajuk CU | RETAIL OUTLET SUPERVISION |
| Penerangan CU | Retail Outlet Supervision involves in monitoring day-to-day operations of staffs to ensure that all work activities are done within their duties and responsibilities and scope of work. The person who is competence in this work shall be able to prepare staff work schedule, conduct staff briefing and meeting, carry out staff coaching and monitor staff performance The outcome of this competency is to ensure retail store staffs are briefed, coached and monitored according to staff duty and responsibility and retail store rules and regulation |
| Tempoh Latihan | 270 |
| Objektif Pembelajaran | The outcome of this competency unit is to ensure staffs are briefed, coached and monitored according to duty and responsibilities; and retail store rules and regulation. Upon completion of this competency unit, trainees shall be able to: 1. Prepare staff work schedule 2. Conduct staff briefing and meeting 3. Carry out staff coaching 4. Monitor staff performance |
| Pra-Syarat | 0 |