Job Description (JD)
| Nama Program | Penyeliaan Operasi Pengumpulan Sisa Pepejal [LE-031-3:2012] |
|---|---|
| Kod CU | LE-031-3:2012-C03 |
| Competency | Core |
| Tajuk CU | Customer Complaints Handling |
| Penerangan CU | Public complaints handling is to identify any setback in the services being rendered and obtaining publics feedback for further action. The personnel who are competent in public complaints handling shall be able to handle public complaints, implement monitoring system and able to anticipate level of severity of any feedback thus, rectification work instructed. |
| Tempoh Latihan | 34 |
| Objektif Pembelajaran | 0 |
| Pra-Syarat | 0 |