Job Description (JD)
| Nama Program | PERKHIDMATAN DALAM PENERBANGAN [TP-077-3:2013] |
|---|---|
| Kod CU | TP-077-3:2013-C03 |
| Competency | Core |
| Tajuk CU | PRE-FLIGHT PASSENGER SUPPORT |
| Penerangan CU | The CU titled describes the competency in pre-flight passenger support. He or she is the first person in the aircraft to greet board and assist passengers and make them comfortably seated and ready for flight to take-off. The person who is competent in this CU shall be able to welcome passengers on board, carry out take-off procedure, carry out aircraft door closing procedure, conduct safety demonstration procedure and inspect cabin readiness for take-off. The outcome of this competency is to provide excellent reception services and to ensure passenger and cabin readiness for take-off in accordance with airline’s Standard Operating Procedures. |
| Tempoh Latihan | 220 |
| Objektif Pembelajaran | The person who is competent in this CU shall be able to provide excellent pre-flight passenger support to ensure passenger and cabin readiness for take-off in accordance with airline’s Standard Operating Procedures. Upon completion of this competency unit, trainees will be able to: • Welcome passengers on board • Carry out take-off procedure • Carry out aircraft door-closing procedure • Conduct safety demonstration procedure • Inspect cabin readiness for take off |
| Pra-Syarat | 0 |