JOB DESCRIPTION

Job Description (JD)

Nama ProgramPemandu Pelancong Khas Wilayah [HT-026-3:2013]
Kod CUHT-026-3:2013-C04
CompetencyCore
Tajuk CUTour Itinerary Management
Penerangan CUThis CU title describes the competencies in tour itinerary management. He or She is responsible to provide professional coordination and management service during the tour.

The person who is competent in this CU shall be able to analyse tour itinerary content and its arrangement, carry out tour itinerary, analyse relevant contingency requirement information’s, prepare required alternative arrangement, arrange alternative arrangements, study tourist feedback and generate tour report.

The outcome of this competency is to ensure that the tour runs smoothly without any interruption or distraction to tourist in accordance with rules and regulations and Tourist Guide Code of Ethics.
Tempoh Latihan58
Objektif PembelajaranThe person who is competent in this CU shall be able to provide professional coordination and management service during the tour. Upon completion of this competency unit, trainees will be able to:-
• Analyse tour itinerary content and its arrangements
• Carry out tour itinerary
• Analyse relevant contingency requirement information’s
• Prepare required alternative arrangement
• Arrange alternative arrangement
• Study tourist feedback
• Generate tour report
Pra-Syarat0