Job Description (JD)
| Nama Program | OPERASI PELANCONGAN LUAR NEGARA [N791-006-3:2023] |
|---|---|
| Kod CU | N791-006-3:2023-C06 |
| Competency | Core |
| Tajuk CU | Coordinate outbound tour activities |
| Penerangan CU | Coordinate outbound tour activities describes the competency in monitoring daily outbound tour activities execution including checking and resolving arising issues with operators and customers and reporting the issues to management. The person who is competent in this CU should be able to review daily outbound tour reports, respond to outbound tour reports, handle outbound tour customer final feedback and produce final outbound tour report. The outcome of this CU is smooth running of daily outbound tour activities according to company standard policy. |
| Tempoh Latihan | 276 |
| Objektif Pembelajaran | The learning outcomes of this competency are to enable the trainees to organize daily operation outbound tour activities according to standard policy. Upon completion of this competency unit, trainees should be able to: 1. Review daily outbound tour reports. 2. Respond to outbound tour reports. 3. Carry out outbound tour customer final feedback. 4. Produce final outbound tour report. |
| Pra-Syarat | Not available. |